Maintenance
1) For cleaning, always unplug the heater and leave it to cool.
2) Wipe the heater regularly with a damp cloth and dry the surface before turning on
the heater again.
3) The heater must be cleaned at least once a month during the heating season.
CAUTION! The heater should never be immersed in water.
Avoid using detergents to clean the heater.
Never let any water get inside the heater; this can be hazardous.
4) Dust etc. should be removed with a soft cloth.
5) The heater can be stored in a dry and clean place.
6) If the heater stops working, do not attempt to repair it yourself because it can cause
a fire hazard and/or electric shock.
Warranty
Mill offers consumers 5 years warranty for any Mill product from date of purchase by a
consumer. For business customers, a warranty period of 2 years will apply (applicable in
case the end-users are businesses).
This warranty provides the customer with a right to, at Mill's reasonable discretion, either
repair, replacement of a defected product, or alternatively a refund.
The warranty only covers defects that originates from Mill. The customer will therefore not
have a valid warranty claim if the defect is a result of circumstances such as the following:
• Negligent use, misuse, neglect, or careless operation of the product not in accord-
ance with the Mill user manual.
• Defects caused by transport incurred outside Mill's responsibility.
• Normal wear and tear, including parts that might wear out over time as for example
batteries for remote controls (if applicable), filters, tubes, and lamps for outdoor
heating etc.
• Damage because of use not in accordance with the rated power and Hz.
• Damage caused by inadequate product maintenance.
• Damage from electrical outages, power surges and/or weather.
• Damage as the result of not installing or assembling the product in accordance with
the Mill user manual.
• Use of parts and accessories, i.e., filter, which are not official Mill certified compo-
nents.
• Repairs or alterations carried out by parties other than Mill or its authorized agents.
• Minor deviations from the stated quality that are insignificant for the value and
soundness of the product or deviations that the customer could reasonably expect.
• Devices used with third-party software or equipment.
• Software and connectivity issues due to local restrictions in accessing our cloud
services.
• Software and connectivity issues due to non-supported third-party devices.
• App or cloud/online service downtime does not fall under warranty.
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