Kenmore 31510 Manual De Uso Y Cuidado página 22

Suction power is
weak.
Robot vacuum
cleaner cannot be
charged.
Robot vacuum
cleaner cannot
return to the
charging dock.
Wi-Fi network
connection fails.
Robot movement
path is abnormal.
TROUBLESHOOTING
Dust bin is full.
Filter needs cleaning.
Filter needs to be replaced.
The battery may be depleted. Charge the battery as instructed on page 11-12.
Dust bin is not installed
correctly.
Robot sets on Energy-saving
Mode.
Filters are missing or installed
incorrectly.
The charging pins on the
robot are not aligning with
the pins on the charging dock.
The charging dock or
charging adapter is
damaged.
Debris accumulated on the
charging pins.
There are objects near the
charging dock.
The robot is stuck in an area
or tangled with an object.
Network signal is weak.
APP setting is not correct.
Your device and robot vacuum
cleaner are not connected to
the same Wi-Fi network.
You are connected to a 5
GHz Wi-Fi network.
Software related issue in the
Robot.
Empty dust bin.
Follow filter cleaning instructions on page 17-18.
To purchase parts, call 1-844-202-9924.
Check dust bin for correct installation and ensure
it is snapped firmly in place.
Tap "Cleaning strength" on the app to switch to
Turbo Mode.
Check filters for correct installation.
Make sure charging pins are cleaned and in
direct contact with each other.
To purchase parts, call 1-844-202-9924.
Clean charging pins.
Remove any objects that are closer than 5ft (1.5m)
from the front and 3ft (1m) from either side of
the dock.
Pick up the robot and remove any obstructions.
Manually re-connect robot to charging dock.
Try again on stronger network.
Move the Robot closer to the modem.
Follow instructions on page 12-14.
Check your device and robot vacuum cleaner for
correct Wi-Fi connection and make sure they are
connected to the same Wi-Fi network.
The robot vacuum only supports 2.4 GHz Wi-Fi
networks. See page 13 for instructions on how to
distinguish between a 2.4 GHz and 5 GHz band.
Turn off the robot by holding down the power
button for 3 seconds. Restart the robot by
pressing the power button twice. If problem
persists, call us at 1-877-531-7321 for further
assistance.
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