TROUBLESHOOTING
The air purifier may operate abnormally not due to a product malfunction but due to minor
factors or because the user is unfamiliar with the device's operation. In such cases, problems may
be resolved even without the assistance of a service center by verifying the following.
Contact the service center if the problem remains after you have checked the following.
Problems
No air is blowing.
The airflow speed does
not change.
The airflow speed is
significantly weaker than
before.
A bad smell comes out of
the air outlet.
The color of the air quality
indicator always stays the
same.
The air quality indicator is
flashing.
When other functional
problems are detected.
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Check
• Is the power cord connected ?
• Is the display part all turned off ?
• Isn't the power gone out ?
• Is the front cover closed ?
• Isn't it in manual ?
• Isn't the filter cleaning or replacement
time passed ?
• Isn't the filter cleaning or replacement
time passed ?
• Isn't there dust on the air quality
sensor's lens ?
• Does the pollution level keep
indicating a high level ?
• Does the pollution level keep
indicating a low level ?
• Ask service center.
• Check the symptoms, unplug the product, and ask service center.
Possible solutions
Connect the power cord to an electric
outlet for 120 V~, 60 Hz.
Press the power button and then select the
desired function.
Use the air purifier after the power comes
back on.
Close the front cover properly.
Set the desired operating mode.
Check the filter cleaning and replacement
cycles and then clean / replace the filter(s)
if necessary.
Check the filter cleaning and replacement
cycles and then clean / replace the filter(s)
if necessary.
Clean the lens of the air quality sensor.
Adjust the sensitivity of the air quality
sensor to Insensitive or standard.
Adjust the sensitivity of the air quality
sensor to sensitive or standard.