Troubleshooting
Symptom
Heating including
The oven may not work,
the Warm function
too much food is being
does not work
cooked, or improper
properly.
cookware is being used.
Too much food is being
The thaw function
does not work.
cooked.
The interior light is
The door has been left
dim or does not turn
open for a long time.
on.
The interior light is
covered by foreign
matter.
A beeping sound
If the Auto Cook function
occurs during
is being used, this
cooking.
beeping sound means
it's time to turn over the
food during thawing.
The oven is not level.
The oven is installed on
an uneven surface.
There are sparks
Metal containers are used
during cooking.
during the oven/thawing
functions.
62 English
NQ70M6650DS_AA_DE68-04446A-00_EN.indd 62
Cause
Action
Put one cup of water in a
microwave-safe container and
run the microwave for 1-2
minutes to check whether the
water is heated. Reduce the
amount of food and start the
function again. Use a cooking
container with a flat bottom.
Reduce the amount of food
and start the function again.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door or
press the Cancel button.
Clean the inside of the oven
and check again.
After turning over the food,
press the Start button again to
restart operation.
Make sure the oven is installed
on flat, stable surface.
Do not use metal containers.
Symptom
Cause
When power is
The door is not properly
connected, the oven
closed.
immediately starts to
work.
There is electricity
The power or power
coming from the
socket is not properly
oven.
grounded.
1.
Water drips.
There may be water or
2.
Steam is emitted
steam in some cases
through a door
depending on the food.
crack.
This is not an oven
3.
Water remains
malfunction.
in the oven.
The brightness inside
Brightness changes
the oven varies.
depending on power
output changes according
to function.
Cooking is finished,
To ventilate the oven, the
but the cooling fan is
cooling fan continues to
still running.
run for about 3 minutes
after cooking is complete.
Action
Close the door and check
again.
Make sure the power and
power socket are properly
grounded.
Let the oven cool and then
wipe with a dry dish towel.
Power output changes during
cooking are not malfunctions.
This is not an oven
malfunction.
This is not an oven
malfunction.
2017-01-05
6:16:15