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Model 1891 | Owner's Manual |
F.A.Q.
F. A .Q.
Q. What types of cooking oils can I use to season my griddle?
A. We recommend the following oils for seasoning purposes: olive oil,
vegetable oil, canola oil, coconut oil, flax seed oil and sesame oil. (Please
reference the Griddle Seasoning Instructions section of the Care &
Maintenance chapter.)
Q. Can I use dish detergent to clean my griddle?
A. Grease cutting dish detergents will erase the seasoning on the griddle and
should not be used after griddle is seasoned. For tough spots use table salt
and hot water and always coat with a thin layer of oil once you are finished
cleaning. (For griddle cleaning instructions, please reference the Cleaning
Your Griddle section of the Care & Maintenance chapter.)
Q. Why does my griddle surface look dull and dry instead of shiny
and black?
OUR CUSTOMER
A. Seasoning is a continuous process. Over time and the more often you use
SERVICE STAFF IS
your griddle top, the more shiny, black and non-stick it will become.
HERE TO HELP YOU!
Q: Can I cut directly on the griddle top?
For questions regarding your
Blackstone product, or if you need
A: Yes, you can. Cutting on the griddle top will not harm it.
replacement parts, please register
your griddle at
Q. What if my griddle starts to rust?
blackstoneproducts.com/register
and contact us at:
A. If rust appears on the griddle surface, rub it off with steel wool
or low grit sandpaper and re-season the surface (youtube.com/
watch?v=thPE2IgnSiI). Take care to always completely dry your griddle
PHONE:
before storing and keep away from rain and sprinklers. It is also important to
435-252-3030 ext 1
keep your griddle covered. (For proper storage techniques, please reference
the General Care section of the Care & Maintenance chapter.)
EMAIL:
support@blackstoneproducts.com
*CUSTOMERS IN HUMID OR COASTAL CLIMATES MAY REQUIRE MORE
FREQUENT SEASONINGS AND THE USE OF HEAVIER COOKING OILS TO
ONLINE:
AVOID RUSTING AND CORROSION.*
blackstoneproducts.com/pages/support
For more FAQ's visit blackstoneproducts.com/faq
We are pleased to help you with any
questions concerning griddle use,
replacement parts, or your warranty.
Our customer service staff can be
reached Monday through Friday
from 7:00 am to 5:00 pm Mountain
Standard Time.
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All manuals and user guides at all-guides.com
NORTH ATLANTIC IMPORTS LLC
1-YEAR WARRANT Y
North Atlantic Imports, the
manufacturer, will warranty for one
year from purchase all parts, work-
manship, and finishes. It will be the
manufacturer's option as to whether
to repair or replace any of the above
items. All warranties are limited to
the original purchaser only. This
warranty does not cover any liability
on the part of North Atlantic
Imports, its agents or employees,
for any indirect or consequential
damages for breach of warranty. The
purchaser must follow the manufac-
turer's usage instructions.
Under no circumstances is the
manufacturer responsible for
damages from the failure to operate
the cooking station properly. It is
the responsibility of the purchaser
to establish the warranty period by
verifying the original purchase date
with original sales receipt.
For more detailed explanation of
the warranty, read below:
North Atlantic Imports LLC
warrants to the owner that the
product covered by this agreement
is free from defects in material and
workmanship under normal use and
service for which it was intended
if, but only if, it has been operated
in accordance with North Atlantic
Imports LLC instructions exclu-
sively for domestic use, and not for
private or public club, institutional
or commercial purposes.
Warranty
| Owner's Manual | Model 1891
North Atlantic Imports LLC's obliga-
This warranty does not cover and is
tion under this warranty is limited
intended to exclude any liability on
to replacing or repairing, free of
the part of North Atlantic its agents,
charge, any part or parts that may
servants or employees whether
prove, to the satisfaction of North
under this warranty or implied
Atlantic Imports LLC, to be defective
by law for any indirect or conse-
under normal home use and service
quential damages for breach on
within the following stated periods
any warranty. The purchaser must
of time from the date of purchase;
establish all applicable warranty
for one year from purchase, all parts,
periods pursuant to this warranty by
finish, and workmanship. Should
verifying the original purchase date
any failure to conform to this
by producing the dated sales receipt.
warranty become apparent during
This warranty shall not apply to this
applicable warranty periods stated
product or any other part thereof
above, the original purchaser must
which has been subject to accident,
notify North Atlantic Imports LLC
negligence, alteration, abuse, or
of breach of warranty within the
misuse or which has been repaired
applicable warranty period.
or altered without North Atlantic
written consent, outside of North
North Atlantic Imports LLC shall
Atlantic Imports LLC factory.
upon notice and compliance by
the original purchaser with such
North Atlantic Imports LLC makes
instructions, correct such noncon-
no warranty whatsoever in respect
formity by repair or replacement
to accessories or parts not supplied
of the defective part or parts.
with it. This warranty shall apply
Correction in the manner provided
only within the boundaries of
above shall constitute a fulfillment
the Unites States of America.
of all obligations of North Atlantic
This warranty gives the original
Imports LLC with respect to the
purchaser specific rights, and the
quality of the product.
original purchaser may also have
other rights, which vary from
North Atlantic Imports LLC does
state to state.
not warrant this equipment to
meet the requirement of any safety
code of any state, municipality or
other jurisdiction, and the orig-
inal purchaser assumes all risk
and liability whatsoever resulting
from the use thereof, whether
used in accordance with North
Atlantic Imports LLC instructions
or otherwise.
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