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12.1 What to do if...
The appliance does not turn on or does not heat up
Possible cause
The appliance is not connected to an electrical supply
or it is connected incorrectly.
The clock is not set.
The door is not closed correctly.
The fuse is blown.
The appliance Child Lock is on.
Components
Description
The lamp is burnt out.
Power cut always stops cleaning. Repeat
cleaning if it's interrupted by power failure.
Problems with Wi-Fi signal
Possible cause
Trouble with wireless network signal.
New router installed or router configuration changed.
The wireless network signal is weak.
The wireless signal is disrupted by another microwave
oven placed near the appliance.
Remedy
Check if the appliance is correctly connected to the
electrical supply.
Set the clock, for details refer to Clock functions chap‐
ter, How to set: Clock functions.
Fully close the door.
Make sure the fuse is the cause of the problem. If the
problem recurs, contact a qualified electrician.
Refer to "Menu" chapter, Submenu for: Options.
Remedy
Replace the lamp, for details refer to "Care and Clean‐
ing" chapter, How to replace: Lamp.
Remedy
Check if your mobile device is connected to the wire‐
less network.
Check your wireless network and router.
Restart the router.
To configure appliance and mobile device again, refer
to "Before first use" chapter, Wireless connection.
Move router as close to the appliance as possible.
Turn off the microwave oven.
Avoid using another microwave oven and the Remote
Control of the appliance at the same time. Microwaves
disrupt Wi-Fi signal.
ENGLISH
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