FAQ
Issue
No response following
interaction with the
control panel
Accessories cannot
connect to the control
panel
No response from the
control panel following
commands from the
remote control
RFID tag fails to disarm
the system
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Cause of malfunction
The control panel is switched
off
Electricity grid failure
Backup batteries are empty
The control panel is not in
Connection mode
Accessories have not been
triggered for connection
When attempting the
connection, the control panel
beeps twice
The remote control has
not been connected to the
control panel
Remote control is too far from
the control panel
RFID tag has not been
connected to the control
panel
Solution
Open the battery compartment
and turn the power on
Contact your electricity provider
Plug the AC adapter to an AC
socket
Make sure the control panel is in
Connection mode
Make sure the accessory is
triggered so to send a signal to the
control panel
The accessory has already been
connected
Make sure you do not trigger any
other accessory when connecting
one accessory to the control panel
(e.g. do not stay in the detection
scope of a motion detector if it is
not the one you want to connect)
Follow the instructions on page
22 of this manual to connect the
remote control to the panel
Transmission distance of the
remote control: 80 m (in open area)
A signal repeater can be installed
to increase the transmission
distance
Follow the instructions on page
6 of this manual to connect the
RFID tag to the control panel
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