TROUBLESHOOTING
Problem
The air fryer oven will not
turn on.
Food is not completely cooked.
Food is overcooked or burned.
Food is cooked unevenly.
White smoke or steam is
coming out of the oven.
Dark smoke is coming out of
the air fryer oven.
A thermometer shows that
the air fryer oven temperature
is different from the air fryer
oven setting.
Display shows Error Code "E1".
Display shows Error Code "E2".
Display shows Error Code "E3".
If your problem is not listed, please contact Customer Support (see page 22).
Possible Solution
Make sure the air fryer oven is plugged in.
Increase cooking temperature or time.
Decrease cooking temperature or time.
Make sure food items are not too large and are not touching the
heating elements.
Preheat the air fryer oven manually by using the Preheat function
(see page 13).
Make sure food items are not too closely packed into a tray, rack, or
other container.
The air fryer oven may produce some white smoke or steam during
cooking. This is normal.
During first use, dust from the packing process may cause white
smoke. This is normal for toaster air fryer ovens and many other
kitchen appliances. To eliminate any dust, see Test Run (page 12).
Excess oil or fatty foods may produce white smoke. Make sure the
inside of the air fryer oven is cleaned properly and isn't greasy.
Immediately tap
and unplug your air fryer oven. Food is burning.
Wait for smoke to clear before opening the air fryer oven door.
Commonly used thermometers usually have low sensitivity and take
over 10 minutes to measure the correct temperature. This will not
affect cooking.
There is an open circuit in the temperature monitor.
Contact Customer Support (see page 22).
There is a short circuit in the temperature monitor.
Contact Customer Support (see page 22).
The temperature in the air fryer oven is too high. Contact Customer
Support (see page 22).
EN
21