LG U10CS1C Manual Del Propietário página 34

34 TROUBLESHOOTING
Problem
The product and the
smartphone cannot
be connected
through Wi-Fi.
Is your smartphone using mobile data rather than Wi-Fi?
• In the smartphone's settings, turn off Mobile Data, turn on Wi-Fi, and then register the
product.
Does the name (ID) of the wireless router contain special characters?
• Set the name (ID) of the wireless router as a combination of numbers and English letters.
Wi-Fi connection may be difficult if you enter special characters.
Is the frequency of the wireless router not 2.4 GHz?
• When connecting the product via Wi-Fi, only a 2.4 GHz network can be used. Set the
wireless router to 2.4 GHz and then connect. To check the frequency of your wireless
router, contact your Internet carrier or router manufacturer.
Are the product and the wireless router too far apart?
• If the distance between the product and the wireless router is too great, the wireless signal
may be weak, and the connection may not be smooth. Move the wireless router closer to
the product.
Possible Cause & Solution