C
Troubleshooting
You may try to solve the following simple problems by yourself. If them cannot be solved,
please contact the after-sales department.
Failed operation
Odor
Long-time operation of the
compressor
Light fails to get lit
Doors cannot be properly
closed
Loud noise
Door seal fails to be tight
Useful information
• Check whether the appliance is connected to power or
whether the plug is in well contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits
have tripped
• Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
• Long operation of the refrigerator is normal in summer
when the ambient temperature is high
• It is not suggestible having too much food in the
appliance at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
• Check whether the refrigerator is connected to power
supply and whether the illuminating light is damaged
• The door is stuck by food packages
• The refrigerator is tilted
• Check whether the floor is level and whether the
refrigerator is placed stably
• Check whether accessories are placed at proper
locations
• Remove foreign matters on the door seal
• Heat the door seal and then cool it for restoration (or
blow it with an electrical drier or use a hot towel for
heating)
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