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Coantact us
If you have any question, please contact us with below
method.
Email：
support@zendure.com
support-eu@zendure.com
Hotline(US):
+1(800)991-6148， Monday-Friday 7am to 4pm Pacific time （Except Pubilc
holiday）
Hotline(EU)：
+49-800-627-3067， Monday-Friday 9am to 6pm （Except Pubilc holiday）
Support center website:
US: Support.zendure.com
DE: Support.zendure.com/portal/de
How to claim your warranty
Please send an email with following information to our
customer support email:
1. Order number and proof purchase.
2. Serial number.
3. Video or photo of any defectivce phenomenon or damage from product.
4. Contact number: Telephone/Email.
Dear Zendure customer Please scan the QR code for always
up-to-date info on the existence, validity, and expiration of
the warranty.
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