Pit Boss SPORTSMAN PB11DDSPW Manual Del Usuario página 16

Proper cleaning, maintenance, and the use of clean, dry, quality fuel will prevent common operational problems. When
your Pit Boss® grill is operating poorly, or on a less frequent basis, the following troubleshooting tips may be helpful.
WARNING: Always disconnect the electrical cord prior to opening the grill for any inspection, maintenance,
cleaning, or service work. Ensure the grill is completely cooled to avoid injury.
PROBLEM
No power lights on the
control board
Fire in burn pot will not
light
Flashing dots on LCD screen
Flashing temperature on
LCD screen
"ErH" error code
PIT BOSS® GRILLS
TROUBLESHOOTING
CAUSE SOLUTION
Not connected to power Ensure unit is plugged into a working power source. Reset breaker. Ensure GFCI
source is a minimum 10 Amp service (see Electric Wire Diagram for access to electric
components) Ensure all wire connections are firmly connected and dry.
Fuse blown on the control Remove access panel (see Electric Wire Diagram for diagram), press in plastic
board tabs holding the control board in place and carefully pull controller inside the
hopper to release controller. Check the fuse for a broken wire or if the wire has
turned black. If yes, fuse needs to be manually replaced.
The GFCI outlet has been Ensure GFCI is a minimum 10 Amp service.
tripped.
Faulty control board Control board needs to be replaced. Contact Customer Care for a replacement
part.
Auger not primed Before the unit is used for the first time or anytime the hopper is completely
emptied out, the auger must be primed to allow pellets to fill the auger tube.
If not primed, the igniter will timeout before the pellets reach the burn pot.
Follow Auger Priming Procedure .
Auger motor is jammed Remove cooking components from the grill body. Press the power button to
turn the unit on, the temperature control dial is in SMOKE mode by default,
and inspect the auger feed system. Visually confirm that the auger is dropping
pellets into the burn pot. If not operating properly, call Customer Care for
assistance.
Igniter failure Remove cooking components from the grill body. Press the power button
to turn the unit on, ensure temperature control dial to SMOKE, and inspect
the igniter. Visually confirm that the igniter is working by placing your hand
above the burn pot and feeling for heat. Visually confirm that the igniter is
protruding approximately 13mm / 0.5 inches in the burn pot. If not operating
properly, follow Manual Start-up Procedure to continue use of grill; however, call
Customer Care for assistance or a replacement part.
Insufficient air flow through Check burn pot for ash build-up or obstructions. Follow Care and Maintenance
burn pot instructions for ash build-up. Check fan. Ensure it is working properly and air
intake is not blocked. Follow Care and Maintenance instructions if dirty.
The igniter is on This is not an error that effects the grill. Used to show that the unit has power
and is in start-up mode (igniter is on). The igniter will turn off after five
minutes. Once the flashing dots disappear, the grill will begin to adjust to the
desired temperature selected.
Grill temperature is below This is not an error that effects the unit; however, it is used to show that there
65°C /150°F is some risk that the fire could go out. Check hopper for sufficient fuel or if
there is an obstruction in the feed system. Remove pellets and follow Care and
Maintenance instructions. Check grill probe and follow Care and Maintenance
instructions if dirty. Check burn pot for ash build-up or obstructions, and follow
Care and Maintenance instructions for ash build-up. Check fan. Ensure it is
working properly and air intake is not blocked. Follow Care and Maintenance
instructions if dirty. Check auger motor to confirm operation (rotation), and
ensure there is no blockage in the auger tube.
The unit has overheated, Press and hold the power button for two seconds to turn the unit off, and allow
grill to cool. Follow Care and Maintenance instructions. After maintenance,
possibly due to grease fire or
excess fuel. remove pellets, and confirm positioning of all component parts. Once cooled,
press the power button to turn the unit on, then select desired temperature. If
error code still displayed, contact Customer Care.
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