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"Err" error code
"ErL" error code
"noP" error code
Grill temperature on SMOKE
is
too high
Grill will not achieve or
maintain stable temperature
Grill produces excess or
discolored smoke
Frequent flare-ups
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Grill probe wire not making
Remove access panel (see Electric Wire Diagram for diagram), and check for any
connection.
damage to the grill probe wires. Ensure grill probe molex connectors are firmly
connected, and connected correctly, to the control board.
Grill fails to perform start-up
Check proper positioning of cooking components. Check hopper for sufficient
cycle
fuel or if there is an obstruction in the feed system. Remove pellets and
follow Care and Maintenance instructions. Check grill probe. Confirm if actual
Grill will not stay lit
temperature is correct and accurate. Follow Care and Maintenance instructions if
dirty. Check igniter positioning and that it is heating up properly. In extreme cold,
the grill may require a second start. Turn grill off, wait, then turn on again. Check
fan. Ensure it is working properly. Follow Care and Maintenance instructions if
dirty.
Bad connection at connection
Disconnect meat probe from connection port on the control board, and
port
reconnect. Ensure the meat probe adapter is firmly connected. Check for signs of
damage to the adapter end. If still failed, call Customer Care for replacement part.
Meat probe damaged
Check for signs of damage to the wires of the meat probe. If damaged, call
Customer Care for replacement part.
Faulty control board
Control board needs to be replaced. Contact Customer Care for a replacement
part.
"P" setting is too LOW
Push the "P" SET button, and increase the "P" setting.
Insufficient air flow through
Check burn pot for ash build-up or obstructions. Follow Care and Maintenance
burn pot
instructions for ash build-up. Check fan. Ensure it is working properly and air
intake is not blocked. Follow Care and Maintenance instructions if dirty. Check
auger motor to confirm operation, and ensure there is no blockage in the auger
tube. Once all the above steps have been done, start the grill, set temperature
to SMOKE and wait for 10 minutes. Check that the flame produced is bright and
vibrant.
Lack of fuel, poor fuel quality,
Check hopper to check that fuel level is sufficient, and replenish if low. Should
obstruction in feed system
the quality of hardwood pellets be poor, or the length of the pellets too long,
this may cause an obstruction in the feed system. Remove pellets and follow Care
and Maintenance instructions.
Grill probe
Check status of grill probe. Follow Care and Maintenance instructions if dirty.
Contact Customer Care for a replacement part if damaged.
Grease build-Up
Follow Care and Maintenance instructions.
Hardwood pellet quality
Remove moist hardwood pellets from hopper. Follow Care and Maintenance
instructions to clean out. Replace with dry hardwood pellets.
Burn pot is blocked
Clear burn pot for ash and other debris. Follow Auger Priming Procedure.
Check fan. Ensure it is working properly and air intake is not blocked. Follow Care
Insufficient air intake for fan
and Maintenance instructions if dirty.
Cooking temperature
Attempt cooking at a lower temperature. Grease does have a flash point. Keep
the temperature under 176°C / 350°F when cooking highly greasy food.
Grease build-up on cooking
Follow Care and Maintenance instructions.
components
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