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Troubleshooting
You may try to solve the following simple problems by yourself. If them cannot be solved,
please contact the after-sales department.
• Check whether the appliance is connected to power or
whether the plug is in well contact
Failed operation
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits
have tripped
• Odorous foods shall be tightly wrapped
Odor
• Check whether there is any rotten food
• Clean the inside of the refrigerator
• Long operation of the refrigerator is normal in summer
when the ambient temperature is high
• It is not suggestible having too much food in the
Long-time operation of the
appliance at the same time
compressor
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
• Check whether the refrigerator is connected to power
supply and whether the illuminating light is damaged
Light fails to get lit
• Have the light replaced by a specialist
• The door is stuck by food packages
Doors cannot be properly
• Too much food is placed
closed
• The refrigerator is tilted
• Check whether the floor is evel and whether the
refrigerator is placed stably
Loud noise
• Check whether accessories are placed at proper
locations
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• Remove foreign matters on the door seal
Door seal fails to be tight
• Heat the door seal and then cool it for restoration (or
blow it with an electrical drier or use a hot towel for
heating)
• There is too much food in the chamber or food stored
contains too much water, resulting in heavy defrosting.
Water pan overfl ws
• The doors are not closed properly, resulting in frosting
due to entry of air and increased water due to defrosting.
• Heat dissipation of the built-in condenser via the
housing, which is normal
Hot housing
• When housing becomes hot due to high ambient
temperature, storage of too much food, provide sound
ventilation to facilitate heat dissipation.
• Condensation on the exterior surface and door seals of
Surface condensation
the refrigerator is normal when the ambient humidity is
too high. Just wipe the condensate with a clean towel.
• Buzz: The compressor may produce buzzes during
operation, and the buzzes are loud particularly upon start
or stop. This is normal.
Abnormal noise
• Creak: Refrigerant fl wing inside of the appliance may
produce creak, which is normal.
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