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After cleaning, we recommend you store the device in its
U
original box. Store the device and the gel in a cool dry place.
8. Troubleshooting
Do not attempt to open or repair your device. You may exposure yourself to dangerous electrical
components and may cause serious harm to yourself. It will also void the warranty.
Problem
The device does not start.
I don't feel any heat from the
device even though I pressed the
control button (#8).
One or more lights blink
continuously.
The device has stopped working
and is in standby mode.
For problems or queries, please contact Customer Service.
9. Customer service
For more information about Silk'n products, visit your regional Silk'n website: www.silkn.com
or www.silkn.ca. If the device is damaged, defective, in need of repair or if you need our assistance,
please contact your nearest Silk'n service center. This manual is also available as a PDF download
from the websites.
Service number: 1-800-250-5053 (toll-free)
Email: customercarena@silkn.com
10. Consumables
You can purchase Silk'n Slider Gel at www.silkn.com and www.silkn.ca.
Checks
• Mains supply: Make sure the wall adapter is properly
connected to the device, that it is plugged into the mains
supply, and that you long press the control button
• Cordless: Check that the battery is not low.
If the battery is low, connect the device to the mains supply to
perform the treatment.
Heat will only be emitted when the treatment surface (#1) is
in full contact with the skin, and you have applied gel before
and/or during your treatment.
The device has malfunctioned. Unplug the device and restart.
• Mains & cordless: Long press the control button (#8) to
restart the device.
• Cordless: Check that the battery is not low.
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(#8).
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