Voice Prompt
Cause and Solution
Error 9: Magnetic
Boundary Strip
Device is too close to a strong magnetic field or strip. Move
detected. Move device
the device to a different area and try again.
to a different area.
Error 21: Auto-empty
Auto-empty station is blocked by obstacles, clear any
station blocked by
obstacles around the auto-empty station and try again.
surrounding obstacles.
• Open the battery compartment and check whether the
battery is connected and restart the device.
Error S1: Battery Error.
Refer to Owner's
• Battery Temperature may be too high or low; wait until
Manual or App for
the battery falls to normal temperatures before usage
help.
(0°C ~ 40°C / 32°F ~ 104°F).
• If the issue persists, contact customer support for help.
Error S2: Wheel
• Check whether the wheels are stuck or dust is trapped
Module Error. Refer
inside before restarting the device.
to Owner's Manual or
• If the issue persists, contact customer support for help.
App for help.
Error S3: Side Brush
• Check whether the side brush is stuck in an unknown
Error. Refer to Owner's
object before restarting the device.
Manual or App for
• If the issue persists, contact customer support for help.
help.
• Check whether the fan blades are stuck in an unknown
Error S4: Suction Fan
object before restarting the device.
Error. Refer to Owner's
Manual or App for
• Clean the dust box and filters before restarting the device.
help.
• If the issue persists, contact customer support for help.
• Remove and clean the roller brush, roller brush
Error S5: Rolling Brush
connection, roller brush cover and suction inlet before
Error. Refer to Owner's
restarting the device.
Manual or App for
help.
• If the issue persists, contact customer support for help.
Error S8: Path Tracking
• Check and clean the path tracking sensor for unknown
Sensor Error. Refer to
objects before restarting the device.
Owner's Manual or
• If the issue persists, contact customer support for help.
App for help.
Error 54: Please install
• Check if the dust bag is missing or installed incorrectly.
the dust bag.
38 EN
Voice Prompt
Cause and Solution
• Check if the input voltage of your region is consistent
Error 66: Auto-empty
station input voltage
with the information printed at the bottom of the auto-
error, please check.
empty station. If not, contact customer support for help.
Specifications
Input
Battery Voltage
Power Consumption
Battery Type
Dust Box Capacity
Cleaning Time
Charging Time
Power Consumption
19V
0.6A
14.4 V
48W
14.4V
Li-ion 2600mAh
420ml
Maximum 100 min
300 - 360 min
1000W
EN 39