TROUBLESHOOTING
If you still have questions or an unresolved issue after going through this troubleshooting guide, or just
want to speak to a KOBALT product expert, please call our KOBALT customer service department at
888-356-2258.
PROBLEM
Motor fails to start
when switch trigger is
depressed.
Trimmer smokes during
operation.
Trimmer head will not
advance line.
Line is not cutting well.
POSSIBLE CAUSE
Battery is not secure.
Battery is not charged.
Possible wiring or electrical
contact problem.
Trimmer damaged.
The motor shaft or trimmer head
is bound with grass.
Not enough line in the spool.
Trimmer head is dirty.
Line is tangled on the spool.
The cutting blade on the guard
has become dull.
CORRECTIVE ACTION
To secure the battery, make
sure the latches on the battery
compartment snap into place.
Charge the battery according
to the instructions included with
your model.
Call 888-3KOBALT (888-356-
2258) for technical service.
Do not use the string trimmer.
Stop the trimmer, remove the
battery, and remove any grass.
Remove the battery and replace
the trimmer line. Reference
section "Cutting Line" in this
manual.
Remove the battery and clean
the spool.
Remove the battery, remove the
line from the spool and rewind.
Sharpen the cutting blade with a
file or replace it with a new blade.
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