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Idiomas disponibles
Notes on lithium-ion batteries
Remove the battery before disposing of the
device!
• Do not dispose of the battery in household waste, in
a fire (risk of explosion) or in water. Damaged bat-
teries can harm the environment and your health if
toxic vapours or liquids escape.
• Defective or used batteries must be recycled in ac-
cordance with Directive 2006/66/EC.
16 Troubleshooting
Fault
The product cannot be started. The battery power is too weak.
Product works with interrup-
tions.
Low or lack of suction/blowing
power.
17 Warranty conditions – gomag
20V series
Revision date 11/07/2023
Dear customer,
our products are subject to strict quality checks. How-
ever, if a product does not function perfectly, we deeply
regret this and ask that you contact our customer ser-
vice at the address specified below. We will also be
glad to assist you by telephone via the service number.
The following information is intended to help you to pro-
cess and settle your claim without any problems.
For the assertion of warranty claims, the following
applies:
1. The warranty conditions govern our additional
manufacturer warranty services for purchasers (pri-
vate end consumers) of new products. The statutory
warranty claims are not affected by this warranty.
This is the responsibility of the dealer who you pur-
chased the product from.
2. The warranty service extends exclusively to defects
in a new product purchased by you that are based on
a material or manufacturing fault and is, at our discre-
tion, limited to the repair of such defects free of
charge or the replacement of the product (also re-
placement with a successor model, if necessary). Re-
placed products or parts shall become our property.
Possible cause
The battery is not properly inserted. Push the battery into the battery mount. The
On/off switch defective
The engine is defective.
Internal loose contact.
On/off switch defective
Collection bag is full.
Collection bag is contaminated.
Tube or shredder are blocked.
www.scheppach.com
• Hand in the device and the battery charger at a re-
cycling centre. The plastic and metal parts used can
be separated by type and thus recycled.
• Dispose of batteries when discharged. We recom-
mend covering the poles with an adhesive strip to
protect against a short circuit. Do not open the bat-
tery.
• Dispose of batteries according to local regulations.
Return batteries to a used battery collection point
where they can be recycled in an environmentally
friendly manner. Ask your local waste disposal com-
pany about this.
Remedy
Charge the battery.
battery clicks into place audibly.
Please contact our service department.
Please contact our service department.
Empty collection bag.
Clean collection bag.
Remove any blockage as described in the op-
erating manual.
Please note that our products were not designed for
commercial, trade or professional use. A warranty
claim is therefore not valid if the product has been
used in commercial, trade or industrial operations
within the warranty period or has been subjected to
equivalent stress.
3. The following are excluded from our warranty
services:
– Damage to the product which was caused by
non-observance of the assembly instructions,
improper installation, non-observance of the op-
erating instructions (e.g. connection to an incor-
rect mains voltage or type of current) or the
maintenance and safety regulations or use of
the product in unsuitable environmental condi-
tions as well as by insufficient care and mainte-
nance.
– Damage to the product caused by misuse or im-
proper application (such as overloading the
product or using non-approved tools and acces-
sories), penetration of foreign bodies into the
product (such as sand, stones or dust), trans-
port damage, use of force or external influences
(such as damage caused if dropped).
– Damage to the product or parts of the product
which is due to intentional, normal (operational)
or other natural wear as well as damage and/or
wearing of wear parts.
GB | 31
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