EN
Problems
Camera won't
turn on
Color photos/videos
during the day,
black photos/videos
at night
Does not read cards
or save files
Camera freezes
while working
All buttons do
not work
SIMPLE TROUBLE SHOOTING
Possible Causes
Low battery power or incorrect
battery type
The battery is installed incorrectly
or there is an stain on the contacts
Operating temperature is too
high or too low
Low battery or wrong external
power supply
Power outage before file storage
The memory card is damaged or
does not meet specifications
Low battery power
The memory card is damaged
or of poor quality
There is a short circuit when
camera is connected to device
A button is stuck
The memory card is of poor quality
• Replace the batteries with the correct
type and su cient charge.
• Check and clean up stains.
• Check the polarity of the batteries.
• Install the batteries correctly according
to the instructions.
• Use the camera in the right temperature.
• Install new batteries or use an external
power supply that meets the requirements.
• Install new batteries or use new batteries
or use an external power supply.
• Use the qualified memory card with
CALSS 6 or above and format it on the
camera.
• Install new batteries or use an external
power supply that meets the requirements.
• Use the qualified memory card with
CALSS 6 or above and format it on the
camera.
• Reset the camera to default settings and
restart.
• Restart the camera.
• Check each button and restart the camera.
• Remove the memory car.
• Reinstall the batteries, and restart the
camera.
16
Solutions