Problem encountered
The machine emits no sound
Coffee flows out slowly drop by drop.
The milk-based beverage warning
lights are OFF and the buttons won't
work.
TROUBLESHOOTING
Possible causes
» Acoustic signal OFF.
» Capsule not compatible.
» An inadequate pod has been used.
» Supplying device clogged.
» Hydraulic circuit clogged with
limescale.
» Milk jug missing or inserted wrongly.
» Milk cover positioned with the
nozzles facing the handle.
75
Solution
» Set the machine to the stand-by
mode, then simultaneously keep the
"Espresso coffee" and ""Weak coffee"
buttons depressed over at least 5
seconds (refer to the
"GETTING
THE MACHINE
READY" section)
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
» Try again by using another capsule
from a different package.
» Remove the used capsule and use a
new capsule.
» Clean the coffee dispensing spout
(see MAINTENANCE AND
CLEANING).
» Perform the descaling procedure by
means of the Lavazza descaling agent.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
» Insert the milk jug. The milk
preparation warning lights will be
turned on if the jug is inserted
correctly
» Turn the milk cover so that the nozzle
will face the direction opposite the
handle. The milk preparation warning
lights will be turned on if the jug is
inserted correctly.
IF THE PROBLEM REMAIN
PLEASE CONTACT LAVAZZA
CUSTOMER SERVICE.
E N