Fault
Coffee only flows drop-by-
drop.
Coffee does not flow.
Grinder does not grind the
coffee beans.
Loud grinder noise
Bean symbols
flashing although the bean
container is full.
The brewing unit can no
longer be reinserted after
removal.
System error shown on the
text display
BA_CI_082016.indd 37
Troubleshooting
Cause
Grinding fineness is too fine.
Water reservoir not filled or
incorrectly inserted.
The brewing unit is clogged.
Beans do not drop into the
grinder (beans are too oily).
Foreign objects in the
grinder.
The tilt lever is vertical.
Foreign objects in the
grinder.
Insufficient quantity of
are
ground beans in the brewing
chamber
The brewing unit is not
properly locked.
The actuator is not in the
proper position.
Software error
Measure
Adjust the grinding fineness more
coarse.
Clean the brewing unit.
Perform a descaling or cleaning
programme if necessary.
Fill the water reservoir and make
sure it is properly inserted.
Clean the brewing unit.
Tap lightly on the bean container.
Call the hotline.
Move the tilt lever to the right or
left.
Call the hotline.
Press the button for cup
dispensing.
Check whether the handle for
locking the brewing unit is correctly
engaged.
Simultaneously press on the ON/
OFF button
and the My
Coffee
button
. The appliance now
runs the initialisation process.
Switch the appliance off and switch
it on again with the ON/OFF button
; if this does not solve the
problem call the hotline.
37
21.09.2016 07:24:43