Zeiss Primo Star Instrucciones De Manejo página 53

Primo Star / Primo Star iLED
Problem
The live image of the camera is
not displayed in ZEN or
AxioVision.
Newly captured images are not
visible in Microsoft Windows
Explorer on the memory card.
The camera "forgets" the
date / time.
The image has severe noise.
The image is too dark or too
light.
Monitor connected via
HDMI / DVI does not display an
image.
The camera forgets the settings
(e.g. manual white balance,
resolution) if the power supply
is disrupted.
11/2013
Care and Troubleshooting
Cause
The camera is not recognized by the
Zeiss imaging software.
Microsoft Windows Explorer has not
updated the contents of the card.
The buffer battery is empty.
The amplification (gain) is set too
high.
AET / AGC (automatic exposure time /
automatic gain control) has not been
activated.
The camera is not delivering a signal,
or signal is not compatible with the
monitor.
Settings were not stored.
415500-7344-008
Troubleshooting
Several cameras have been connected to
the PC: select the correct camera
"AxioCamER" from the menu list.
ZEN and AxioVision are opened at the
same time: The camera can only be used
by one of the programs at any one time.
Close both programs and launch only
one program.
Remove the memory card from the
camera, wait for three seconds and
re-insert it.
Microsoft Windows Explorer will read in
the contents of the card again.
Contact service to replace the buffer
battery. Replacement requires special
tools and can thus not be carried out by
the customer.
Reduce the gain and increase the
exposure time instead.
Activate AET / AGC and select
"Continuous" mode or manually adjust
the exposure time so that the setting is
correct for the current light situation.
Monitor switches to stand-by mode:
Ensure that the camera has been
switched on for at least 30 seconds and
the LED lights up green. Check the plug
connections on the tube and monitor.
Monitor displays an error message that
after switch-over to 1080p resolution
the signal is outside the monitor
specifications.
The monitor may not support a 1080p30
signal. Hold down the "Menu" and
"OK" buttons for two seconds to return
the camera to 720p60 resolution.
If settings have been made for regular
use, they must be saved before
disconnecting the power, see section
3.5.4 on page 35.
Carl Zeiss
53