POSSIBLE TROUBLESHOOTING
11) The pellet DOES NOT enter the crucible:
•
The feed screw is empty:
fill the feed screw by pressing the + and – keys
simultaneously.
•
The pellets are blocked in the hopper:
use a vacuum cleaner to empty the pellet hopper.
•
The gear motor is broken
•
The feed screw safety thermostat 'disconnects' the
electrical supply of the gear motor:
check that it has not overheated. Use a tester or a
temporary bridge to verify.
•
The water overheating safety thermostat 'disconnects'
the electrical supply of the gear motor:
check that the thermal stove contains water.
After having removed the protective cap, press the button
on the back of the thermo-stove* to reset.
• In these cases, you MUST contact the DEALER before
re-igniting.
Warnings are shown until you intervene and press the 0/1
key on the control panel. It is recommended not to use the
thermal stove before verifying that the problem has been
resolved.
It is important for the DEALER to know what warning
signal appears on the panel.
12) synoptic panel is off:
• check the power cable connection,
• check fuse (on power cable),
• check connection of flat cable to synoptic panel
13) Radio control / Remote control not working:
• move closer to the thermal stove
• check the battery and if necessary, replace it
• extract the reclining antenna (Basic)
14) Water is not hot enough:
• clean the hearth exchanger
Positioning and installation
• Room ventilation
• Only the thermal stove outlet passes through the smoke channel/chimney flue
• The smoke channel has: a maximum of 2 curves – a maximum of 2 horizontal metres, at least 1.5 vertical metres
• The exhaust pipes are made of suitable material (recommended: stainless steel)
• When using any flammable materials (e.g. wood), all precautions have been taken to prevent a fire hazard
• The heating capacity has been appropriately assessed considering radiator efficiency: how many kW have been estimated to be
necessary???
• The hydraulic system has been declared to be compliant with the Ministerial Decree 37 ex Law No. 46/90 by a qualified technician.
Use
• Good quality, dry wood pellets are used (diameter 6 mm) (maximum permissible humidity 8%).
The chimney pot and ash compartment are clean and well positioned.
• The cleaning rods are moved every day.
• The exchanger tubes and internal parts of the hearth are clean.
• o The smoke extract duct (see page 32) is clean.
• The bleeding process has been applied to the hydraulic system.
• The pressure (read on manometer) is approx. 1 bar.
**
CHECK LIST
48
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