Before you
call for service
22
Save time and money! Review the charts on the following pages first and you may not need to
call for service.
Problem
Possible Cause
My new oven
Your new oven has a different cooking
doesn't cook
system from your old oven and
like my old one.
therefore may cook differently than
Is something
your old oven.
wrong with the
temperature
settings?
Food does not
Oven controls improperly set.
bake properly
Rack position is incorrect or rack is not
level.
Incorrect cookware or cookware of
Oven temperature needs adjustment.
Ingredient substitution
Food does not
Oven controls improperly set.
broil properly
Improper rack position being used.
Food being cooked in a hot pan.
Cookware not suited for broiling.
Aluminum foil used on the broiling pan
and grid has not been fitted properly
and slit as recommended.
In some areas the power (voltage) may
be low.
Oven
Oven temperature needs adjustment.
temperature too
hot or too cold
Oven does not
A fuse in your home may be blown or
work or appears
the circuit breaker tripped.
not to work
Oven controls improperly set.
The clock is turned off or display sleep
is turned on.
Oven is in Sabbath Mode.
"Crackling"
This is the sound of the metal heating
or "popping"
and cooling during both the cooking
sound
and cleaning functions.
Troubleshooting Tips
Wall Oven
What To Do
For the first few uses, follow your recipe
times and temperatures carefully. If you
still think your new oven is too hot or
too cold, you can adjust the temperature
yourself to meet your specific cooking
preference. See the Special Features
Section to adjust the oven temperature.
NOTE: This adjustment affects Traditional
Bake, Convection Bake and Convection
Bake Multi temperatures; it will not affect
Convection Roast, Traditional Broil,
Convection Broil or Clean.
See the Cooking Modes section.
See the Cooking Modes section and
Cooking Guide.
See the Cookware section.
See the Special Features section.
Substituting ingredients can change the
recipe outcome.
Make sure you select the appropriate broil
mode. NOTE: Convection crisp is not for
broiling foods.
See the Cooking Guide for rack location
suggestions.
Make sure cookware is cool
Use a pan specifically designed for
broiling
If using aluminum foil conform to pan slits.
Preheat the broil element for 10 minutes.
See the Special Features section.
Replace the fuse or reset the circuit
breaker.
See the Using the Oven section.
See the Special Features section.
Verify that the oven is not in Sabbath
Mode. See the Special Features section.
This is normal.
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