Before you
call for service
24
Problem
Possible Cause
Display goes
A fuse in your home may be blown or
blank
the circuit breaker tripped.
The clock is turned off or display sleep
is turned on.
Oven is in Sabbath Mode.
Power outage,
Power outage or surge
clock flashes
"Burning" or
This is normal in a new oven and will
"oily" odor
disappear in time.
emitting from
the vent
Strong odor
An odor from the insulation around the
inside of the oven is normal for the first
few times the oven is used.
Fan noise
A cooling fan may automatically turn on.
My oven door
No. The inner oven glass is coated with
glass appears
a heat barrier to reflect the heat back
to be "tinted"
into the oven to prevent heat loss and
or have a
keep the outer door cool while baking.
"rainbow"
color. Is this
defective?
Sometimes
Cookware or food in oven
the oven
takes longer
to preheat
Number of racks in oven
to the same
temperature
Different cooking modes
Oven will not
Router issues, no wireless signal, etc.
work remotely
Oven is not connected.
Troubleshooting Tips
Wall Oven
What To Do
Replace the fuse or reset the circuit
breaker.
See the Special Features section.
Verify that the oven is not in Sabbath
Mode. See the Special Features section.
Reset the clock. If the oven was in use,
you must reset it by pressing the mini
knob, setting the clock and resetting any
cooking function.
To speed the process, set a self-clean
cycle for a minimum of 3 hours. See the
Cleaning the Oven section.
This is temporary and will go away after
several uses or a self-clean cycle.
This is normal. The cooling fan will turn on
to cool internal parts. It may run for up to
1-1/2 hours after the oven is turned off.
This is normal. Under certain light or
angles, you may see this tint or rainbow
color.
The cookware or food in the oven will
cause the oven to take longer to preheat.
Remove items to reduce preheat time.
Adding more racks to the oven will cause
the oven to take longer to preheat.
Remove some racks.
The different cooking modes use different
preheat methods to heat the oven for the
specific cooking mode. Some modes will
take longer than others (i.e. convection
bake multi).
For assistance with oven wireless network
connectivity, please call 800.444.1845.
49-80822 Rev. 1