Fault
The refrigeration unit is
switching on more frequently
and for longer.
Floor of the refrigerator
compartment is wet.
x
Customer service
Your local customer service can be found in
the telephone directory or in the customer-service
index. Please provide customer service with
the appliance product number (E-Nr.) and production
number (FD-Nr.).
These specifications can be found on the rating plate.
To prevent unnecessary call-outs, please assist
customer service by quoting the product
and production numbers. This will save you additional
costs.
28
Possible cause
Appliance opened frequently.
The ventilation openings have been
covered.
Large quantities of fresh food are
placed in the freezer.
The condensation channel or drainage
hole are blocked.
Remedial action
Do not open the appliance unnecessarily.
Remove obstacles.
Switch on fast cooling (see chapter Fast cooling).
Clean the condensation channel and the drainage
hole. See chapter Cleaning the appliance.
Repair order and advice on faults
Contact information for all countries can be found
on the enclosed customer service list.
GB 0844 8928988
IE
01450 2655
US
877 442 4436
Calls from a BT landline will be
charged at up to 3 pence per
minute. A call set-up fee of up to
6 pence may apply.
toll-free