17. Troubleshooting
If necessary, contact a specialist
dealer; VIKING recommends VIKING
specialist dealers.
Fault:
Motor does not start
Possible cause:
– Shredder box not inserted and locked in
place
– Motor overload protection activated
– No mains voltage
– ConnectorConnection cable, plug, plug
connector or switch defective
Remedy:
– Insert shredder box and lock in place
(
10.5)
– Allow machine to cool down (
– Check power cable and fuse
(
10.1)
– Check cable, plugs, connector and
switch and replace if necessary (by
electrician)
(
10.2)
Fault:
Shredding material is not drawn in
Possible cause:
– Blade roller is blocked
Remedy:
– Remove blockage (
10.9)
Fault:
Shredding material is not cut
Possible cause:
– Counterplate on the blade roller not
properly adjusted
22
– Blade roller worn or damaged
Remedy:
– Adjusting the counterplate (
– Replace blade roller and counterplate
Fault:
Motor is humming, machine does not start
Possible cause:
– Blade roller is blocked
Remedy:
– Remove blockage (
Fault:
Abnormal noises, machine rattles
Possible cause:
– Screws loose
– Blade roller worn or damaged
Remedy:
8.6)
– Check that all screws are securely
seated; tighten loose screws
– Replace blade roller and counterplate
Fault:
Shredding material is not ejected
Possible cause:
– Ejection chute obstructed by incorrectly
positioned rubber cover
Remedy:
– Install rubber cover correctly (
18. Service schedule
11.1)
18.1 Handover confirmation
10.9)
18.2 Service confirmation
Please hand this instruction manual
to your VIKING specialist dealer in
the case of maintenance work.
He will confirm the service operations
performed in the pre-printed boxes.
7.2)
Service performed on
Next service date
0478 201 9811 B - EN
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