9. WARRANTY AND TECHNICAL SERVICE
9.1. Manufacturer´s warranty
ECOFOREST is liable for lack of conformity of the product or its spare parts, in compliance
with the current regulations of the country where the product is purchased. The
warranty is only valid in the country where the product is purchased.
In addition, with previous consent from ECOFOREST, the local authorized distributor can
offer an extension of the warranty established by current legislation.
Conditions and validity of warranty
In order for this warranty to be considered valid the following conditions must be
verified.
ECOFOREST must allow the product under warranty to be sold in the country where
it is going to be installed.
The product under warranty must be used exclusively for the purpose that it was
designed for.
All installation, start-up and repair work carried out on the equipment must be
performed by a technical service authorized by ECOFOREST.
All replacement of parts must be carried out by a technical service authorized by
ECOFOREST and always with original ECOFOREST spare parts.
The purchaser must inform in writing the establishment that sold the product of the
lack of conformity, as well as the serial number of the product and the date of
purchase, within 30 (thirty) days since you became aware of said nonconformity.
For the warranty to be effective, the purchaser must present a legal document that
supports the date of purchase duly stamped and signed from the establishment that
made the sale.
User manual ecoSMART e-system
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