English
10. PrOBLEMS, PrOBABLE CAuSES AND COrrECTIVE ACTIONS
Problems
Possible causes
The espresso is not
The cups and the filter
hot enough.
holder are cold.
The filter holder is
You forgot to unlock the
blocked
filter.
You have not tightened the
The grounds are not
filter holder properly.
dry after water has
run through.
The flow rate depends on
the fineness of the coffee
used and can vary when
preparing the espresso
The coffee flows too
The ground coffee is too
slowly.
fine, too oily or floury.
The filter holder is dirty.
The water drip-through grid
is clogged.
No water in the tank.
Tank poorly fitted.
The filter is clogged. The
ground coffee is too fine.
The water does not
Your device is scaled up.
run through.
The Claris cartridge has
been replaced but not
primed.
The switch has not been
Water leaks from the
positioned on the «stop»
filter holder after an
position.
espresso has been
Formation of scale because
made.
of especially hard water.
The filter holder is clogged.
Coffee grounds in
the cup.
The grind is too fine.
The valve at the bottom of
the tank is dirty or defective.
The water tank leaks
The valve is blocked by
when it is carried.
scale.
Water leaks under
Internal leak.
the appliance.
Water can be present and/or
Water leaks under
flow when you remove the drip
the drip tray
tray.This is not a sign of a leak.
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Solutions
Preheat the accessories: cups and filter holder (see
paragraph 6).
Press "OPEN" while turning the filter holder to the
left.
Tighten the filter holder by turning it to the right as
far as it will go, up to the stop.
Choose a slightly larger grained ground coffee.
Clean your filter holder (see paragraph 8).
When the appliance has cooled, clean the
percolation head with a damp cloth. (fig.21).
Fill the tank.
Press firmly on the tank.
Clean the filter holder (see paragraph 8) and try a
less fine grind.
See paragraph 9.
See paragraph 5.
Turn off your appliance by positioning the switch
on the «stop» position. (fig.9).
Descale the appliance according to the manual
(see paragraph 9).
Clean the filter holder with hot water. Press
"EJECT" to eliminate the remnants of the grounds.
Shake to drain the water.
Choose a slightly larger grind.
Wash the water tank and operate the valve at the
bottom of the tank with your finger.
Descale the appliance (paragraph 9).
Check the position of the tank. If the fault persists,
do not use the appliance, contact an approved
service centre.
Problems
Possible causes
Crackles are heard
Normal phenomenon:
in the filter holder.
the filter holder security lock.
No water in the tank.
The pump is
unusually noisy.
Tank poorly fitted.
The cups are not
The filter holder is clogged.
filled equally.
The filter holder has not
been properly positioned.
The machine leaks
The edge of the filter holder
on the sides of the
is clogged by ground coffee.
filter holder.
Pod poorly positioned in the
filter.
Your espresso tastes
After descaling, the rinsing
bad.
was not performed properly.
The pump was unprimed
due to lack of water.
The detachable water tank is
The appliance does
not properly clicked in place.
not work
The Claris cartridge has
been replaced but not
primed.
The steam nozzle is blocked
or scaled up.
The steam nozzle
The milk is not cold or not
does not froth the
fresh enough.
milk.
The shape of the container
is not appropriate.
11. END-OF-LIFE ELECTrONIC PrODuCT
Environmental protection first!
Your appliance contains a lot of recoverable or recyclable material.
When disposing of it, take it to a local civic waste collection point.
English
Solutions
Stop the appliance, fill the water tank and turn the
machine back on.
Press down firmly on the tank.
See paragraph 8.
Put the filter holder in place and lock it (by turning
it to the right as far as it will go, up to the stop).
remove excess coffee.
Place all the paper inside the filter holder.
rinse the device according to the manual (see
paragraph 9).
Fill the water tank and reprime the pump (see
paragraph 5). Avoid completely emptying the tank.
Click the tank into place by pressing firmly.
See paragraph 5.
Descale the steam nozzle (see paragraph 9) or
unblock it with a needle.
use fresh, cold milk. Try using a different brand
of milk.
use a small pitcher.
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