Assistance
Medtronic MiniMed provides a 24 Hour HelpLine for assistance. The HelpLine is staffed
with representatives who are trained in the set-up and operation of your CGM system.
When calling the HelpLine, please have your pump serial number available. Your pump
serial number and the 24 Hour HelpLine phone number are listed on the back of your
device.
Department
24 Hour HelpLine (calls within the United States)
24 Hour HelpLine (calls outside the United States)
Web site
Charger
The transmitter contains a non-replaceable, rechargeable battery that you can recharge
as needed with the charger. The charger has a green light that shows the charging status
and a red light that communicates any problems during charging. If you see a red light,
see the Troubleshooting section. The charger needs one AAA alkaline battery to operate.
Note: If the battery is installed incorrectly or is low, the charger will not work. Repeat the
battery installation steps using a new battery.
Installing a battery in the charger
1
Push the battery cover in and slide it off (as shown).
2
Insert a new AAA battery. Make sure that the + and - symbols on the battery align
with these same symbols shown on the charger.
Telephone number
800 646 4633
+1 818 576 5555
www.medtronicdiabetes.com
-4-