Troubleshooting - GENDEX DenOptix QST Manual Del Usuario Y De Servicio

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7.3

Troubleshooting

Trouble
No power
No green light
Lid is Locked
Red, Green and/or Yellow
LED(s) do not work; sys-
tem operates normally
User and Service Manual
Probable cause
Scanner not plugged in
Blown fuse
Main power switch or
power supply is bad
Outlet does not have
power
System is scanning
Power Failure or lack of
power.
Defective LED
46
Gendex DenOptix® QST
Corrective action
Check power cord at outlet and
at the connection on the back of
the scanner. Turn on the scan-
ner, then turn on the computer
and monitor.
See Section 7.2
Call your service representative.
Ensure that the outlet is
grounded and has power.
Wait for scanning to end before
attempting to open the lid. DO
NOT OVERIDE THE LOCKING
MECHANISM DURING SCAN-
NING.
Unplug the scanner from the
power source. Slide a thin tool
or credit card into the gap
between the lid and the scanner
housing and simply depress the
lock. You can then remove the
carousel
Call your service representative
Doc # M010-004WWE July 2005

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