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You should see U.S. Robotics V.92 PCI Modem listed. This means that the instal-
lation was a success.
If your modem is not listed, shut down and restart your computer. If it is still not
listed, go to the next Troubleshooting category in this guide, "My computer isn't
recognising my modem." or uninstall your modem and reinstall it.
Windows 2000
A.
Click Windows Start, Settings, and then Control Panel.
B.
Double-click System.
C.
Click the Hardware tab and then the Device Manager button.
D.
Click to expand Modems.
You should see U.S. Robotics V.92 PCI Modem listed. This means that the instal-
lation was a success.
If your modem is not listed, shut down and restart your computer. If it is still not
listed, go to the next Troubleshooting category in this guide, "My computer isn't
recognising my modem." or uninstall your modem and reinstall it.
Windows 95/98/Me
A.
Click Windows Start, Settings, and then Control Panel.
Double-click the System icon.
B.
C.
Click the Device Manager tab, then click to expand HSFMODEM.
You should see U.S. Robotics V.92 PCI Modem Enumerator listed.
Click to expand Modem or Modems.
D.
You should see U.S. Robotics V.92 PCI Modem listed. This means that the instal-
lation was a success.
If your modem is not listed, shut down and restart your computer. If it is still not
listed, go to the next Troubleshooting category in this guide, "My computer isn't
recognising my modem." or uninstall your modem and reinstall it.
My computer isn't recognising my modem.
If Plug and Play fails to find the modem as new hardware, you need to check the following:
1.
With your computer turned off, confirm that the modem is firmly seated in the PCI slot.
The modem should sit evenly in the slot with no part of the gold edge showing.
2.
With your computer turned off, try installing the modem in another PCI slot.
3.
Check your computer manual to make sure that the PCI slot is configured properly.
My modem seemed to install correctly but doesn't work or is performing erratically.
Possible solution:
Hardware resources are not properly assigned to your modem. Although PCI devices can
share IRQs, there are devices on the market which do not share IRQs properly. If the modem
has been assigned to an IRQ with one of these devices, the modem may perform erratically.
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