Wiseup WIFI29 Manual Del Usuario página 18

Q4: What can I do if I forget the Login password?
A4: Please reset the camera. (See VIII)
Q5: The APP cannot find the camera's UID after choosing "Search (LAN)"?
A5: Ensure your phone or mobile device is still connecting to the camera's WIFI signal.
Ensure your camera is powered by the outlet power supply or the backup battery is fully
charged. Note that we don't recommend you plug the camera into your PC computer for
charging. Your camera will not work properly that way.
Q6: Why live video screen shows up black and a searching circle spins in center but
nothing ever displays?
A6: a. If your camera is connected to a slow WIFI network, wait 10-30 seconds for live
video to re-appear.
b. On the live video page, please select a lower resolution to play.
Q7: Live video is not smooth and clear?
A7: Select suitable resolution according to the real time network environment
Q8: How many mobile devices can connect to the camera at the same time?
A8: No limit.
Q9: There is only 1 user, but the camera shows 2 or more users?
A9: a. If you login in very often, the last login record is still in. If you check it every 2-5 minutes,
the camera will show surely the exact numbers of users;
b. For your safety and privacy, please change camera's password for the fi¬rst time use.
Q10: How many cameras are supported on the mobile application?
A10: No limit.
Q11: Is there any PC client software I can use on my computer?
A11: Please click the PC client software download link and download the zip file on your PC:
http://www.wiseupshop.com/download?name=wifi29&Submit=++++++++