Q12: The camera is not holding my WIFI settings and continues to show that the
camera is offline?
A12: Make sure the camera is inside the range of good WIFI signal. Or if you are using
the backup battery, check if the power adapter is connected properly for long time use.
Q13: Will the camera still work if the power goes out?
A13: If the camera is in P2P (LAN) mode, the camera can still work and record video as
long as the backup battery provides power for the camera to run. If the camera is in WAN
mode, it will not work until power is restored and the Internet access is available.
Q14: How to add the camera to more devices?
A14: Make sure that camera is in WAN mode already. Then launch the "BVCAM" APP on
your other Android phone or tablet PC, tap "+" icon, input the camera UID (a unique
combination of numbers and letters specific to your camera) or the OR code that sticks on the
top of the clock. Finally, tap "OK" to add the camera to the APP.
Q15: What can I do if my PC computer is unable to read the SD card directly from the
device?
A15: Remove the SD card from the camera, then use a card reader to read it on your PC.
Make sure the camera is powered off before removing the Micro SD card.
Q16: Why is time display not stable, always blinking?
A16: If you are using the backup battery, please recharge it. If not, check it the power adapter
is connected properly.
Q17: What media player software should I use to play back the video files on my
computer?
A17: Click the link: http://www.videolan.org/vlc/index.html to download and install VLC player
to play back video files on your PC or Mac computer.