8.
TIPS AND RECOMMENDATIONS
8.1.
Questions on the Sunea screen io?
Observations
The awning does
The wiring is incorrect.
not operate.
The motor is hot.
An incorrect cable has been used.
The io control point battery is low.
The control point is not compatible.
The io control point used has not been
programmed into the motor.
The awning stops
The crown is incorrectly positioned.
too soon.
The end limits have been incorrectly
set.
8.2.
Replacing a lost or broken Somfy io control point
Refer to the corresponding guide.
8.3.
Restoring the original configuration
This reset deletes all control points, all the sensors and all the end limit settings, and resets the
motor's direction of rotation and favourite position (my). However, the advanced functions («Back
release», «Closing force») are maintained.
Only switch off the power for the motor to be reset.
1) Put the awning in the middle position (if possible).
2) Cut the power supply for 2 seconds.
3) Switch the power supply back on for 5 to 15 seconds.
4) Cut the power supply for 2 seconds.
5) Switch the power supply back on: the awning moves for
several seconds.
If the awning is at the upper or lower end limit, it will
make a brief movement.
6) Hold down the PROG button: the awning will make a first
movement followed by a second a few instants later. The
motor is configured with the factory settings.
-
Repeat the procedures from the
section
Copyright © 2010 Somfy SAS. All rights reserved.
Possible causes
Commissioning»
Solutions
Check the wiring and modify it if necessary.
Wait until the motor cools down.
Check the cable and ensure it has 3 leads
Check whether the battery is weak and
replace it if necessary.
Check for compatibility and replace the
control point if necessary.
Use a programmed control point or program
this control point.
Fit the crown correctly.
Readjust the end limits.
1
5 sec.
3
15 sec.
5
6
Sunea screen io
2
2 sec.
4
2 sec.
my
9