LauraStar IGGI Manual Del Usuario página 11

items of evidence that are necessary to assert the defects in accordance with the present declaration are
not present until after the end of the guarantee term, the user shall not hold any rights or entitlements by
virtue of this guarantee.
4. Immediate notification of defects
When the user discovers a defect in the appliance, he / she undertakes to communicate this to Laurastar
without delay. If the user does not do so, he / she shall lose the entitlements afforded by the present guarantee.
5. Methods for asserting entitlements arising from the present declaration
In order to assert the entitlements resulting from this guarantee, the user must contact the Laurastar
Customer Service department, either:
by telephone / by e-mail or / by fax.
He / she must follow the instructions from the Customer Service department and send, at his / her own risk:
• The appliance with the defect(s)
• A copy of the purchase contract, of the invoice, of the till receipt or any other suitable document as
evidence of the date or place of purchase.
The Customer Service department is available to provide any additional information on this subject.
You will find other addresses for importers and official service partners at www.laurastar.com.
If an appliance is returned to the Laurastar approved service centre when there is no defect present, the user
shall be liable for the dispatch and return costs.
6. Laurastar after-sales service
If a Laurastar appliance is entrusted to the approved service centre for work outside the provisions of
this guarantee, or after the guarantee term has come to an end, this shall be deemed a "repair outside
guarantee" and shall form the subject of an invoice.
Special clause only applicable in France:
In addition to the contractual guarantee detailed above, customers benefit from the legal guarantee for
hidden defects set out in Article 1641 et seq. of the French Civil Code.
Special clause only applicable in China/Taiwan:
The above mentioned guarantee shall not be applicable to any repair, change or return of a defective
product occurred in China/Taiwan, unless all the following conditions are satisfied:
1. A customer shall provide reasonable supporting documents, such as formal commercial invoice and
warranty card, etc., to prove that the product in question has been purchased from an official channel in
China/Taiwan which is directly or indirectly authorized by Laurastar; and
2. A compulsory certification sticker must be affixed to the respective product by Laurastar with regard to its
sale and use in China/Taiwan.
Special clause only applicable in the Republic of Korea:
The above mentioned guarantee shall not be applicable to any repair, change or return of a defective
product occurred in the Republic of Korea, unless all the following conditions are satisfied:
1. A customer shall provide reasonable supporting documents, such as formal commercial invoice and
warranty card, etc., to prove that the product in question has been purchased from an official channel in
the Republic of Korea which is directly or indirectly authorized by Laurastar; and
2. A product in question shall be affixed with a Republic of Korea compulsory certification identification.
The exclusion of the Republic of Korea from the International Warranty is valid from June 2017.
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