Warranty Claims Process; 0 3 M A In T E Na Nc E; Keep Your Bicycle Clean; Keep Your Drivetrain Lubricated - Orbea BLUE PAPER RISE Manual Tecnico

10 | ORBEA
WA RR ANTY CLAIM PRO CES S
All warranty claims must be processed through an author-
ized Orbea dealer, who will perform the initial diagnosis
and send Orbea, Shimano or the affected component
manufacturer all the necessary documentation for a com-
inform the owner about the status of the process and the
decision made on the warranty claim by Orbea, Shimano
WARRANTY CLAIMS AND REPAIRS OF COMPONENTS
OF THE PEDELEC SYSTEM
SHIMANO: The warranty or repair claims of the follow-
ing components of the pedelec system will be processed
ORBEA: The warranty or repair claims of the following
components of the pedelec system will be processed
TECHNICAL MANUAL
We recommend that you always visit the dealer where you
purchased your bicycle to process a warranty claim, or the
dealer you chose during the process of purchasing a bicy-
visit the original dealer, you can check the list of author-
ized dealers on our website or contact Orbea directly so
B LUE PAP ER R I SE · H YD R O 2022

0 3 M A IN T E NA NC E

Orbea products are carefully designed to be long-lasting,
However, your bicycle needs regular maintenance of its
components in order to ensure that it works properly and

KEEP YOUR BICYCLE CLEAN

Clean your bicycle with mild soap and water on a regular
basis to keep it working like new, and check the condition
water, since it could damage components like bearings or
Citrus-based degreasers are biodegradable and very effec-
tive in removing grease from drivetrain components and
Accumulated dirt can complicate the visual
inspection of the components and hide dam-
age that could potentially cause malfunctions
Built-up dirt causes the premature wear
of components and can even damage the
bicycle frame in areas such as the bearing
the lack of cleaning and maintenance is not

KEEP YOUR DRIVETRAIN LUBRICATED

Once you have cleaned your bicycle, lubricate the driv-
necessary to lubricate the links, removing any excess
amounts to prevent them from attracting dirt, causing the
drivetrain to not work properly and the premature wear of
Avoid the use of aerosol lubricants to pre-
vent them from adhering to the brake sur-
INSPECT YOUR B ICYC L E B EFOR E
EVERY RIDE
Do a quick check before each ride to make sure that your
cover small problems that could turn into major issues
FRAME: Inspect the frame and the fork, looking for cracks
the event of any damage to the frame, avoid using the
CHAIN:
BRAKES: Check that the brakes operate properly and
TIRES: Check for worn tires and look for cuts on the tread
WHEELS: Check that the wheels turn smoothly and show
side to side to check that there is no lateral play in the
HEADSET: Activate the front brake and move the front part
of the bicycle back and forth, applying pressure on the
strange noises or movement of the headset, which could
indicate that the bearings are worn or the headset has not
LINKAGE PIVOT POINTS: On full suspension bicycles,
check that all the linkage pivot points rotate smoothly and
from side to side on the bicycle and pay attention to any
-
operate smoothly or show signs of play, it could be a sign
that the tightening torques are incorrect or that the bear-
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