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Problem
Display is Blank
Sensor shows on LCD display
GFI flashing on LCD display
Cold/Hot Floor
Floor Temp won’t reach set level
Floor Heating doesn’t turn on
Easy Heat warrants that if there are any defects in material or
workmanship in any Warm Tiles thermostat during the first eighteen
(18) months after the date of its purchase, we will replace the
thermostat with an equivalent model, not including any labor or other
installation costs.
Our obligation to replace the thermostat as described above is
conditioned upon (a) the installation of the thermostat conforming to
the specifications set forth in our installation instructions and (b) the
thermostat not having been damaged by mechanical or electrical activities
unrelated to the operation of the mat or cable.
A thermostat replacement as described above shall be your sole
and exclusive remedy for a breach of this warranty. This limited
warranty does not cover any service costs relating to the repair
or replacement of any thermostat.
We shall not be liable for any incidental, special or consequential
damages as a result of any breach of this warranty or otherwise,
whether or not caused by negligence. Some states do not allow the
exclusion or limitation of incidental or consequential damages, so the
above limitation or exclusion may not apply to you.
We make no other express warranty regarding any Warm Tiles mat or
cable. No affirmation of fact or promise made by us, by words or action,
Possible Cause
No power to the thermostat
Thermostat is recovering from a power outage
Problem with sensor wire, floor heating will not
turn on
Ground Fault detected by thermostat
Floor Temp Level Set too low/high
Clock not set properly
Program Set Time may be off
Problem with cables
Heat up time may be longer than 30 min
Cables may not be able to reach set level due
to room heat loss
Thermostat in Off mode
Cable problem
Suggested Correction
Restore power supply
Display will come on after about 60 seconds
Sensor and/or connections to thermostat must be
checked
Press Reset button on thermostat, if fault does not
clear, switch to Off mode call service technician.
Increase/decrease Floor Temp Level Setting
Check Time and Day settings, watch for
Check program settings, watch for
Switch to Off mode. Cables must be checked.
Set cables to come on earlier than current program
Reduce source of heat loss, such as open windows
Switch to Manual or Auto mode
Cables must be checked
shall constitute a warranty. If any model or sample was shown to you,
the model or sample was used merely to illustrate the general type and
quality of the goods and not to represent that the goods would
necessarily be of that type or nature. No agent, employee or
representative of ours has authority to bind us to any affirmation,
representation or warranty concerning the goods sold unless such
affirmation, representation or warranty is specifically
incorporated by written agreement.
Any implied warranty of merchantability or fitness for particular
purpose that may arise in connection with the sale of this product
shall be limited in duration to eighteen (18) months from the
date of purchase. We disclaim all other implied warranties, unless
we are prohibited by law from doing so, in which case all such implied
warranties shall expire at the earliest time permitted by applicable law.
Some states do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state or province to province.
To obtain a replacement under this warranty, please send a description
of the defect and proof of purchase, postage paid, to Easy Heat at the
addresses noted herein.
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