Troubleshooting
• The product's operating principles
involve liquid and gas flows.
>>> This is normal and not a
malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the
cooling process. This is normal
and not a malfunction.
There is condensation on the
product's internal walls.
• Hot or humid weather will
increase icing and condensation.
This is normal and not a
malfunction.
• The doors were opened frequently
or kept open for long periods.
>>> Do not open the doors too
frequently; if open, close the door.
• The door may be ajar. >>> Fully
close the door.
There is condensation on the
product's exterior or between the
doors.
• The ambient weather may be
humid, this is quite normal
in humid weather. >>> The
condensation will dissipate when
the humidity is reduced.
The interior smells bad.
Refrigerator / User Guide
• The product is not cleaned
regularly. >>> Clean the interior
regularly using sponge, warm
water and carbonated water.
• Certain holders and packaging
materials may cause odour.
>>> Use holders and packaging
materials without free of odour.
• The foods were placed in unsealed
holders. >>> Keep the foods in
sealed holders. Micro-organisms
may spread out of unsealed food
items and cause malodour.
• Remove any expired or spoilt foods
from the product..
The door is not closing.
• Food packages may be blocking
the door. >>> Relocate any items
blocking the doors.
• The product is not standing in full
upright position on the ground. >>>
Adjust the stands to balance the
product.
• The ground is not level or durable.
>>> Make sure the ground is level
and sufficiently durable to bear the
product.
The crisper is jammed.
• The food items may be in contact
with the upper section of the
drawer. >>> Reorganize the food
items in the drawer.
In case of a Hot Surface on the
Product,
• High temperature may be
observed between two doors, on
the side panels and on the rear
grill area while your product is
operated. This is normal and it
does not require servicing!
Fan continues to operate when the
door is opened.
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