Troubleshooting Procedures - Kohler K-1111-VLN Guia De Instalacion

Remote Control Operation (cont.)
The mode selector button functions in the same way as the outer ring. When "M" is pressed, one of
the modes will flash on the user keypad. If "M" is pressed again, the next mode in clockwise order
will flash. When the desired mode is flashing, press "OK" to activate it.
When the Flexjet mode is active, the arrows will increase or decrease the water flow volume. When
the backjet mode is active, the arrows increase or decrease the backjet pulse speed.

17. Troubleshooting Procedures

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Troubleshooting the Whirlpool System
Symptoms
1. User keypad does not
illuminate when power
button is pressed or outer
ring is rotated.
2. Motor starts, but all jets
are not functioning.
3. User keypad is
illuminated, but does not
respond to buttons or
outer ring.
4. User keypad indicator bar
keeps scanning at
power-up.
5. User keypad is
illuminated, but pump
won't start.
6. Motor runs but pump
won't prime (cavitates).
1042760-2-C
Probable Causes
A. No power to control.
B. GFCI or ELCB tripped.
C. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
D. User keypad does not work.
E. Control does not work.
A. Jet is closed.
B. Jet not installed correctly.
C. Jets are blocked.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
D. Control does not work.
A. Control program is locked.
B. Wiring harness from user
keypad to control is loose,
disconnected or damaged.
C. User keypad does not work.
D. Control does not work.
A. Power cord from pump to
control is loose, disconnected or
damaged.
B. Pump does not work.
C. Control does not work.
A. Pump is shimmed too high.
B. Small air leak at pump inlet.
Recommended Action
A. Check wiring and connect power.
B. Reset GFCI or ELCB.
C. Check wiring for proper
connections. Replace wiring
harness if necessary.
D. Replace user keypad.
E. Replace control.
A. Rotate jet trim counterclockwise to
open.
B. Reinstall jet; check for O-ring
damage.
C. Remove blockage.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
D. Replace control.
A. Reset GFCI or ELCB.
B. Check wiring for proper
connections. Replace wiring
harness if necessary.
C. Replace user keypad.
D. Replace control.
A. Check wiring for proper
connections.
B. Replace pump.
C. Replace control.
A. Lower pump/control to subfloor
level.
B. Securely tighten nut(s) on intake
side of pump.
16 Kohler Co.