Troubleshooting - Napoleon NK22CK-L Manual De Instrucciones

Troubleshooting

Problem Possible Causes
Low heat / Low flame. Improper preheating.
Not enough airflow.
Low charcoal.
Lid being opened to
frequently.
Excessive flare-ups/ Improper preheating.
uneven heat.
Excessive grease and
ash build up in ash/drip
pan.
"Paint" appears to be Grease build up on
peeling inside lid or inside surfaces.
hood.
Solution
Allow charcoal to burn until covered with a light grey
ash. (usually 20-25min).
Open Vents.
Add more charcoal to the charcoal tray.
Allow food to cook with the lid closed. Every time the
lid is removed, the temperature drops. This leads to
lower temperatures and longer cooking times.
Preheat grill with lid closed for 20 - 25 mins and
spread coals around evenly.
Clean ash/drip pan regularly. Do not line pan with
aluminum foil. Refer to cleaning instructions.
This is not a defect. The finish on the lid is porcelain,
and will not peel. The peeling is caused by hardened
grease, which dries into paint-like shards that will
flake off. Regular cleaning will prevent this. See
cleaning instructions.
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EN
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