CHAPTER 13
FAULT
CAUSE
1. Does not function
Mains plug not plugged in
on any
programme
Mains switch not on
No power
Electric circuit fuses failure
Load door open
2. Does not load
See cause 1
water
Inlet tap turned off
Timer not set correctly
3. Does not
Discharge tube bent
discharge water
Odd material blocking filter
4. Water on floor
Leak from the washer between the tap
around washing
and inlet tube
machine
5. Does not spin
The washing machine has not
discharged water
"No spin" setting (some models only)
6. Strong vibrations
Washing machine not perfectly level
during spin
Transport bracket not removed
Washing load not evenly distributed
7. Display reads error
–
0, 1, 5, 7, 8, 9
8. Display reads
No water fill.
error 2
9. Display reads
No pump out.
error 3
10. Display reads
Machine overfilled with water.
error 4
NOTE:
THE MACHINE IS FITTED WITH A SPECIAL ELECTRONIC DEVICE, WHICH PREVENTS THE SPIN CYCLE
SHOULD THE LOAD BE UNBALANCED.
THIS REDUCES THE NOISE AND VIBRATION IN THE MACHINE AND SO PROLONGS THE LIFE OF YOUR
MACHINE.
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EN
REMEDY
Insert plug
Turn on mains switch
Check
Check
Close load door
Check
Turn on water inlet tap
Set timer on correct position
Straighten discharge tube
Check filter
Replace washer and tighten the tube
on the tap
Wait a few minutes until the machine
discharges water
Turn the programme dial onto spin
setting
Adjust special feet
Remove transport bracket
Distribute the washing evenly
Call service.
Check water supplies are on.
Check drain is clear.
Check drain hose is not kinked.
Turn off water supply to machine.
Call service.
If the fault should persist, contact a Technical Assistance Centre. For prompt servicing,
give the model of the washing machine, to be found on the label placed on the
cabinet inside of the porthole or on the guarantee certificate.
Important
1The use of environment friendly detersives without phosphates may produce the
following effects:
- The discharge rinse water may result cloudier due to the presence of zeolites in
suspension. This does not compromise the efficiency of the rinses.
- The presence of white powder (zeolites) on the washing at the end of the washing
cycle. This does not remain incorporated in the fabric and does not alter the colour.
- The presence of foam in the last rinse water which is not necessarily a sign of
inadequate rinsing.
- The non-ionic surface-active agents present in the composition of washing
machine detersives are often difficult to remove from the washing itself and, even in
small quantities, may produce visible signs of the formation of foam.
- Carrying out further rinses, in cases such as this, is not useful.
2If your washing machine fails to function, carry out the above-mentioned checks
before calling the Technical Assistance Service.
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