CANADA – WARRANTY
Diono ULC warrants its products to the original retail purchaser as follows:
Diono ULC warrants to the original consumer purchaser that this product (car seats, strollers,
baby carriers and travel accessories) will be free from defects in material and workmanship for
one (1) year from the date of original purchase (the "Warranty Period"). During the Warranty
Period, Diono ULC will, at its option, repair or replace this product if it is found by the
manufacturer to be defective in material or workmanship. Diono ULC reserves the right to
discontinue or change parts, fabrics, models, or products, or to substitute this product with a
comparable model or product.
To make a claim under this warranty, you can reach us by phone at 866-954-9786 Monday-
Friday, or drop us an email at dionoca@diono.com
An original receipt from an authorized retailer or diono.com is required to validate your
warranty, and shipping charges will be the responsibility of the original consumer purchaser.
To expedite the processing of any future warranty claims and to verify the original date of
purchase, please complete and mail the pre-addressed owner registration card within thirty
(30) days of purchase and register your product online, opting into communication from Diono.
WARRANTY LIMITATIONS
This warranty does not cover the effects of normal wear and tear or damage resulting from
negligence, modification, improper installation, accidents, incorrect washing of covers, misuse
or abuse of this product. It is expressly agreed that the obligations of Diono ULC and the original
consumer purchaser's remedies under the limited warranty contained herein are exclusive
and are strictly limited to the repair or replacement of the product. This limited warranty is
conditional upon strict compliance with the provisions of the Instruction Manual. In no event
will Diono ULC or the retailer selling this product be liable to you for any damages, including
incidental or consequential damages, arising out of the use or inability to use this product.
EXTENDED WARRANTY ON 2020 MODEL YEAR ONWARDS STROLLERS AND CAR SEATS
Diono ULC warrants, ONLY to the original consumer purchaser and only if this product was
purchased (new and unused in an unopened box) from an authorized Diono ULC retailer
listed at diono.com, and who has fully registered their product online at diono.com within
2months of purchase, that this product will be free from defects in material and workmanship
for an extra two (2) years after the standard one (1) year warranty period (the "Extended
Warranty Period") has expired. The complimentary extended warranty applies only in Canada.
An original receipt is required to validate your warranty, and shipping charges will be the
responsibility of the original consumer purchaser. During the Extended Warranty Period,
Diono ULC will, at its option, repair or replace this product if it is found by the manufacturer
to be defective in material or workmanship. Diono ULC reserves the right to discontinue or
change parts, fabrics, models, or products, or to substitute this product with a comparable
model or product. Replacement product does not extend any warranty period.
EXTENDED WARRANTY LIMITATIONS
The complimentary extended warranty is available only on 2020 car seats (Radian R and Q,
Monterey, Cambria and Solana), and strollers (Flexa and Excurze), and newer Diono ULC car
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radian 3RX
seats and Strollers, in Canada. This extended warranty does not cover fabrics, the effects
of normal wear and tear or damage resulting from negligence, modification, improper
installation, accidents, airline/transport damage misuse or abuse of this product. It is
expressly agreed that the obligations of Diono ULC and the original consumer purchaser's
remedies under the limited warranty contained herein are exclusive and are strictly
limited to the repair or replacement of the product. This limited warranty is conditional
upon strict compliance with the provisions of the Instruction Manual. In no event will
Diono ULC or the retailer selling this product be liable to you for any damages, including
incidental or consequential damages, arising out of the use or inability to use this product.
LIMITATION OF WARRANTIES AND STATE/PROVINCIAL LAW RIGHTS
The warranty and remedies as set forth above are exclusive and in lieu of all others, oral or
written, express or implied. To the extent permitted by applicable law, any implied warranties,
including implied warranties of merchantability and fitness for a particular purpose, are
hereby disclaimed. Some states/provinces DO NOT allow limitations as to how long an
implied warranty lasts or the exclusion or limitation of incidental or consequential damages,
so the above limitations may not apply to you. This warranty gives you specific legal rights,
and you may have other rights, which vary from state/province to state/province. Neither
Diono ULC. nor the retailer selling this product has authorized any person to create for it any
other warranty, obligation, or liability in connection with this product.
diono.com
CANADA – WARRANTY
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