ECOVACS DEEBOT X1 OMNI Manual De Instrucciones página 26

No. Malfunction
18 Mopping Pad Plate cannot rotate.
DEEBOT does not respond to the
19
Station instruction.
20 Fail to enable Child Lock.
21 Driving wheels are blocked.
When the water in the Cleaning
Sink is full and cannot be drained
22
out, the voice reports that the
Cleaning Sink is full.
EN 26
Possible Causes
The Mopping Pad Plate is blocked by foreign objects.
DEEBOT is too far away from the Station.
DEEBOT and the Station are not paired.
Communication interruption between the Station
and DEEBOT (For example: long distance or many
partition walls)
Driving wheels are blocked by foreign objects.
The Dirty Water Tank is not properly installed.
The sealing plugs in the Dirty Water Tank is not
installed properly.
The Station cannot drain water normally.
The suction port of the Cleaning Sink is blocked by
foreign object.
The voice prompt still exists after trying the above
solutions.
Solutions
Clean the foreign objects.
If it is beyond the available distance, the ECOVACS HOME App
can also be used to operate DEEBOT.
Unplug the Station and wait for 10 seconds to plug again. Power
off the robot and then turn it back on. Manually push the robot
up to the Station, and ensure that the charging pins are correctly
connected. Then, DEEBOT will start charging, and voice prompts
pairing successful.
Move DEEBOT near the Station to ensure smooth
communication, and then enable Child Lock.
Please rotate and press the driving wheels to check whether
there is any foreign object wrapped or stuck. If there is any
foreign object, please clean it in time. If this problem persists,
please contact Customer Care for help.
Tap down on the Dirty Water Tank to ensure it is properly
installed.
Make sure to check that the sealing plugs are properly installed.
Double tap to see whether the Station can properly draw the
water. If the problem occurs during the mopping pads cleaning
process, press and hold to finish the task, and then double tap
to see whether the Station can properly draw the water. If the
water is successfully drawn, wipe dry the Water Overflow Sensor
of the Cleaning Sink . If the Station fails to draw the water, check
between the Dirty Water Tank and the Station for foreign object
and clean it.
Ensure that there is no foreign object in the suction port of the
Cleaning Sink .
Unplug the Station and plug it again. If this problem persists,
please contact Customer Care for help.