Incidents And Troubleshooting; Symptoms Of The Helion 2 Hedge-Trimmer - pellenc HELION 2 Manual De Instrucciones

7. INCIDENTS AND TROUBLESHOOTING

Important
For any problems concerning the battery, refer to the manual that comes with the battery. PELLENC recom-
mends contacting an authorised PELLENC dealer in all cases of breakdown.

7.1. SYMPTOMS OF THE HELION 2 HEDGE-TRIMMER

Symptom
The hedge-trim-
mer does not work
The hedge-trimmer
works intermittently
Tool protection
Symptom
The hedge-trim-
mer shuts-down
during operation
Caution
Always disconnect the hedge-trimmer from the battery before working on the blades.
62
ELECTRIC HEDGE-TRIMMER HELION 2 COMPACT
54_117575-J
Check
The LEDs are off
The LEDs are lit
The LEDs light-
up intermittently
The LEDs are always on
Check
LEDs flash before shut-
down 1 long beep and 4
short beeps from battery
before shutting down
The LEDs are lit
before shut-down
Probable cause
Battery discharged
Battery defective
Wrong connection
with the battery
Safety at start-up/
Standby (Delay > 5min)
The On/Off switch-
es are defective
Cutting blade blocked
Internal loose connection
Damaged power cords
Blade is clogged
The On/Off switch-
es are defective
Probable cause
Thermal protec-
tion of the tool
Internal loose connection
Over-voltage
Empty battery
Solutions
Charge the battery
Change the battery
Check the power cable
Check the connections (tool and
battery) Clean them with com-
pressed air if necessary. Check
that all switches are active. Re-
peat the operation if necessary.
Double-click the trigger of
the rear handle and pull the
trigger of the front handle.
Unplug the power cable and
plug in again. Restart the battery
Clean and lubricate the blade
Contact your autho-
rised PELLENC dealer
Change the power cable
Clean and lubricate the blade
Contact your autho-
rised PELLENC dealer
Solutions
Clean and lubricate the blade
Allow the tool to cool down
Contact your autho-
rised PELLENC dealer
Restart the tool
Charge the battery