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Idiomas disponibles
The hob cannot
Be turned on.
The touch
controls are
unresponsive.
The touch
controls are
difficult to
operate.
The glass is
being scratched.
Some pans make
cracking
or
clicking noises.
No power.
The controls are
locked.
There may be a
slight film of
water over the
controls or you
may be using the
tip of your finger
when touching
the controls.
Rough-edged
cookware.
Unsuitable,
abrasive scourer
or cleaning
products being
used.
This
may
be
caused
by
the
construction
of
your
cookware
(layers
of
different
metals
vibrating
differently).
Make sure the hob is connected to the
power supply and that it is switched on.
Check whether there is a power outage
in your home or area. If you've checked
everything and the problem persists, call
a qualified technician.
Unlock the controls. See section 'Using
your ceramic hob for instructions.
Make sure the touch control area is dry
and use the ball of your finger when
touching the controls.
Use cookware with flat and smooth
bases. See 'Choosing the right
cookware'.
See 'Care and cleaning'.
This is normal for cookware and does
not indicate a fault.
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