14. Warranty
This product is warranted by Medela, LLC to the original retail purchaser to be free from
defects in material and workmanship for the period of 1 year for pump mechanism from
the date of purchase. Warranty can only be claimed in the country of purchase. In the
event of defect, at Medela's option, Medela will replace this product, without charge for
such replacement parts. Purchaser shall bear all expense for returning this product to Medela.
This warranty does not apply to any product used commercially or which has been subjected
to misuse, abuse or alteration.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO A DURATION OF 1 YEAR FROM DATE OF PURCHASE. SOME AREAS DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE
ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE OR IN YOUR COUNTRY.
Before you make a claim under this warranty, it may save time and expense to call
Medela Customer Service (see contacts below). You may also call this number for additional
information concerning this warranty. If you wish to make a claim under this warranty, you
must return this product to Medela with a return authorization number received from Medela
Customer Service, prepaid, together with your dated bill of sale or other proof of purchase
and a brief statement of the problem to the following address:
USA
Medela LLC – Returns, Door 4501
1101 Corporate Dr.
McHenry, IL 60050
ATTENTION: RETURNS
Medela Customer Service (toll free): 1-800-435-8316
Contact Customer Service for a return authorization number. Returns are not accepted without
an authorization number.
Medela Canada
4160 Sladeview Crescent Unit #8
Mississauga, ON L5L 0A1
ATTENTION: RETURNS
info@medela.ca
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