7 - TROUBLESHOOTING
Problem
No steam output from
the wand
Leaks from filter holder
Difficulty in positioning
the filter holder on the
clamping ring
Incorrect position of the
filter holder once insert-
ed in the group
The flow of coffee is
scarce
The flow of coffee is ex-
cessive
Troubleshooting/Solution
The tip of the steam wand is clogged; un-
clog it with needle. This problem is caused
by the way the spout is inserted into the
milk.
Possible causes:
1- The group head gasket is worn or en-
crusted.
2- The filter holder is incorrectly inserted
in the group.
The problem can be caused by an exces-
sive dose of coffee in the filter holder.
Once inserted on the group, the handle
of the filter holder has shifted to the right.
The group head gasket is worn.
The coffee is dispensed drop by drop, the
output time is too long and the quality of
it is not good, the cream is dark.
Possible causes:
1- The coffee is ground too finely.
2- The coffee has been pressed too firmly
in the filter holder.
3- The dose in the filter holder is exces-
sive.
4- The group shower head is clogged.
5- The filter in the filter holder is clogged.
The coffee is dispensed too quickly and the
cream is lighter than usual.
Possible causes:
1- The coffee is ground too coarsely.
2- The coffee in the filter holder has not
been pressed firmly enough.
3- The dose in the filter holder is too small.
MOD.
39
BEZZERA ARIA-ARIA PID
Advice
Clean the steam spout after
each use.
Clean it using the brush sup-
plied.
Should the problem occur
again, call a specialised
technician
Decrease the quantity of cof-
fee in the filter holder. (Stand-
ard doses for filters are 10 g
per dose).
Call a specialised technician
to replace the group head
gasket.
In cases 1-2-3, the problem
may be resolved by correctly
adjusting the grinding and/or
dosing of the coffee.
In case 4, contact a techni-
cian.
In case 5, clean the filter or
replace it.
Adjust the grinding and/or
dosing of the coffee.