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7. Installation

DIY installation may involve the use of power tools or cut glass. Safety equipment (gloves,
eye protection, etc.) should be used and if in doubt consult a professional to carry out the
installation.
Suitable door types
Instructions are provided for installation in all door types, including wooden, plastic, glass,
and metal. Before installing in a door with unknown construction please check for a
metal plate in case a larger hole is required, as described in the metal door
installation section. If you can only be sure of the construction of the door by
drilling a hole in it, make a trial hole anywhere covered by the proposed hole for the
SureFlap Microchip Pet Door.
Pet door positioning
The ideal height of the SureFlap Microchip Pet Door is such that the base of the tunnel is
the same height above the ground as your pet's stomach. In practice however, mounting
is normally dictated by features in the door into which the unit will be installed. In these
circumstances, it is usual to mount the pet door as low as possible.
7.1 Electrical interference
The SureFlap Microchip Pet Door contains a sensitive radio receiver to pick up the
signal from your pet's microchip or collar tag. In rare instances, excessive levels of
electrical interference can cause the range of the system to degrade. Avoid the
following situations:
• The SureFlap Microchip Pet Door should not be used in the vicinity of other microchip
readers or similar low frequency devices. These are particularly detrimental to
performance and may prevent normal operation.
• Avoid obvious sources of electrical noise such as faulty, flickering lights.
• Avoid trailing mains cables and DC mains adaptors very close to the SureFlap Microchip
Pet Door.
If you suspect electrical interference may be affecting the performance of your SureFlap
Microchip Pet Door please contact customer service for assistance.
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