Refer to the following summary table to find the description of the fault and the corresponding action to be taken to allow
the product to be restored to correct operation, either by you alone and/or by contacting the after-sales service for support:
https://www.jeepurbanemobility.com/support/
Error code
03
06
07
08
10
11
12
13
21
22
30
Malfunction description
Brake activated.
Protection against low voltage.
Protection against excessive voltage.
The motor signals the presence of a fault in
the wiring.
Excessive motor temperature.
Faulty control unit temperature sensor.
Faulty current sensor.
Anomalous battery temperature.
Faulty speed sensor.
Anomalous BMS communication.
Anomalous communication.
Resolution / Suggested action
Check if a brake cable is blocked and
operate accordingly.
Check the battery voltage.
Check the battery voltage.
Contact authorised technical support
service.
Stop the product until the malfunction
code disappears, or temporarily turn it
off to allow the related components to
cool down and to restore the appropriate
conditions of use, indicated by the
disappearance of the anomaly code.
NB Overheating of the motor may occur
when travelling uphill for a prolonged
period; if the product is not stopped, the
motor will automatically shut down.
Contact authorised technical support
service.
Contact authorised technical support
service.
Check the battery.
Check that the speed sensor is installed
and connected correctly.
Check that the alignment between the
magnet (located on the spoke of the rear
wheel) and the speed sensor is correct
(Fig.A).
Contact authorised technical support
service.
Check that the connectors are properly
connected and intact.
Fig. A
17